What this policy covers
Information we collect
Information you have provided to us such as forename, surname, address, email address and contact phone number.
Information relating to payment transactions processed in relation to recording or rehearsing at BASEMENT STUDIO Ltd. such as payment provider (WorldPay, PayPal, NetPay, BACS, Cheque), transaction reference and status.
Please note we do not store your credit card details.
Information relating to your membership
If you contact us (either via our Contact form, direct email or via post) we may keep a copy of that correspondence.
General website analytics information relating to how users arrive at our site, how long they stay on the site, pages visited, how our site search is used etc.
How we use your information
Article 6(1)(f) of the GDPR says that we can process your data where it "is necessary for the purposes of the legitimate interests pursued by [us] or by a third party, except where such interests are overridden by the interests or fundamental rights or freedoms of [you] which require protection of personal data."
We believe that processing your data will help us to offer you a more tailored, efficient service. However, you do have the right to object to us processing your personal data on this basis. We will always inform you on processing your data (either verbally or electronically) and we will give you clear instructions on how to exercise your right to object.
We will not use your data for anything other than it was originally intended for.
How we share your information
We do not share your information with any 3rd parties.
How we store your information
We will hold on to your information for as long as is needed to be able to provide the services of BASEMENT STUDIO Ltd. to you, or (in the case of any contact you may have with our team) for as long as is necessary to provide support-related reporting and trend analysis only.
How to delete your information
In certain situations, you have the right to request us to "erase" your personal data. We will respond to your request within 72 days and will only disagree with you if certain limited conditions apply. If we do agree to your request, we will delete your data but will generally assume that you would prefer us to keep a note of your name on our register so that we can refer to our note, which will therefore minimise the chances of you being contacted in the future. If you would prefer us not to do this, you are free to say so.
Data Protection Officer Details:
Data Protection Officer
Basement Studio Ltd.
Stone Lane Industrial Estate
Dorset BH21 1HB